This Privacy Policy describes how Aura Boutique (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from auraboutiqueshop.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.
• Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

CategoryCategories of Recipients

• Identifiers such as basic contact details and certain order and account information
• Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information
• Commercial information such as order information, shopping information and customer support information
• Internet or other similar network activity, such as Usage Data
• Geolocation data such as locations determined by an IP address or other technical measures
• Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
• Business and marketing partners
• Affiliates

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.

We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.

Category of Personal InformationCategories of RecipientsIdentifiers such as name, e-mail address and phone numberBusiness and marketing partnersCommercial information such as records of products or services purchasedBusiness and marketing partnersUsage DataBusiness and marketing partners

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at adnbusiness111@gmail.com or contact us at 178 Pine Bark Drive, Buda, TX, 78610, US.

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.

We want you to love every product you purchase from Aura Boutique. If for any reason you’re not satisfied, here’s how we handle returns and refunds.

Returns
    •    We accept returns within 14 days of delivery.
    •    Items must be unworn, unwashed, and in their original packaging.
    •    We do not accept returns on sale items, intimate wear, or accessories (for hygiene reasons).

How to request a return
    1.    Email us at adnbusiness111@gmail.comwith your order number and a photo of the item.
    2.    We’ll provide step-by-step instructions to process your return.
    3.    Return shipping costs are the responsibility of the customer (unless the item is damaged or defective).

Refunds
    •    Once we receive and inspect the returned item, we’ll issue your refund.
    •    Refunds are processed to the original method of payment.
    •    Please allow 5–10 business days for the refund to appear in your account.

Damaged or wrong item

If you received a damaged or incorrect item, we’re so sorry!
Please contact us within 48 hours of delivery with a photo, and we’ll send a replacement at no cost.

Questions?
Reach us at: adnbusiness111@gmail.com

Return & Refund Policy

We want you to love every product you purchase from Aura Boutique. If for any reason you’re not satisfied, here’s how we handle returns and refunds.

Returns
    •    We accept returns within 14 days of delivery.
    •    Items must be unworn, unwashed, and in their original packaging.
    •    We do not accept returns on sale items, intimate wear, or accessories (for hygiene reasons).

How to request a return
    1.    Email us at adnbusiness111@gmail.comwith your order number and a photo of the item.
    2.    We’ll provide step-by-step instructions to process your return.
    3.    Return shipping costs are the responsibility of the customer (unless the item is damaged or defective).

Refunds
    •    Once we receive and inspect the returned item, we’ll issue your refund.
    •    Refunds are processed to the original method of payment.
    •    Please allow 5–10 business days for the refund to appear in your account.

Damaged or wrong item

If you received a damaged or incorrect item, we’re so sorry!
Please contact us within 48 hours of delivery with a photo, and we’ll send a replacement at no cost.

Questions?
Reach us at: adnbusiness111@gmail.com

Welcome to Aura Boutique. By using our website and purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. General Information

This website is operated by Aura Boutique. Throughout the site, the terms “we”, “us” and “our” refer to Aura Boutique. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Online Store Terms
    •    You must be at least 18 years old or have parental permission to use this site.
    •    You agree not to use our products for any illegal or unauthorized purpose.

3. Product Information
    •    We do our best to display product images and descriptions as accurately as possible.
    •    Colors may vary slightly due to screen settings.
    •    We reserve the right to modify or discontinue any product at any time without notice.

4. Pricing and Payments
    •    All prices are listed in USD, EUR and MXN.
    •    We reserve the right to change prices at any time.
    •    Payment is due at the time of purchase and must be completed using the checkout process.

5. Shipping and Delivery
    •    Delivery times may vary depending on the destination and availability of products.
    •    We are not responsible for delays caused by shipping carriers or customs processes.

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on how we handle returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including images, graphics, and text, is the property of Aura boutique and is protected by copyright laws. You may not copy, reproduce, or use any content without permission.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that result from your use of our website or products.

9. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. It is your responsibility to review this page periodically.

If you have any questions, contact us at: adnbusiness111@gmail.com

Welcome to Aura Boutique. By using our website and purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. General Information

This website is operated by Aura Boutique. Throughout the site, the terms “we”, “us” and “our” refer to Aura Boutique. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Online Store Terms
    •    You must be at least 18 years old or have parental permission to use this site.
    •    You agree not to use our products for any illegal or unauthorized purpose.

3. Product Information
    •    We do our best to display product images and descriptions as accurately as possible.
    •    Colors may vary slightly due to screen settings.
    •    We reserve the right to modify or discontinue any product at any time without notice.

4. Pricing and Payments
    •    All prices are listed in USD, EUR and MXN.
    •    We reserve the right to change prices at any time.
    •    Payment is due at the time of purchase and must be completed using the checkout process.

5. Shipping and Delivery
    •    Delivery times may vary depending on the destination and availability of products.
    •    We are not responsible for delays caused by shipping carriers or customs processes.

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on how we handle returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including images, graphics, and text, is the property of Aura boutique and is protected by copyright laws. You may not copy, reproduce, or use any content without permission.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that result from your use of our website or products.

9. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. It is your responsibility to review this page periodically.

If you have any questions, contact us at: adnbusiness111@gmail.com

Thank you for shopping at Aura Boutique. We do our best to deliver your order as quickly and smoothly as possible. Please read the following information about our shipping process.

Processing Time

All orders are processed within 1–3 business days. Once your order is processed, you’ll receive a shipping confirmation email with a tracking number.

Shipping Times

We ship from multiple warehouses, including the United States and international locations. Shipping times may vary depending on the product origin and your location.

    •    U.S. warehouse: 5–8 business days (on average)
    •    International (e.g., China): 10–20 business days
    •    Some items may arrive separately if they ship from different warehouses.

 

Please note that these are estimated delivery times. Delays may occur due to high demand, customs clearance, weather, or other external factors beyond our control.

Tracking

You will receive a tracking number as soon as your order ships. If your order contains multiple items, they may be shipped separately with different tracking numbers.

Shipping Fees

We offer free standard shipping on most orders. If any product includes additional shipping fees, it will be clearly stated at checkout.

Lost or Delayed Packages

If your order hasn’t arrived within 30 days, please contact us at adnbusiness111@gmail.com and we’ll assist you immediately.

1. How long does shipping take?
Order processing takes between 1 to 3 business days. Delivery time ranges from 5 to 10 business days, depending on your location.

2. Do you ship internationally?
Yes. We currently only ship within your country or region, e.g. the United States.

We hope to expand soon!

3. How do I choose the right size?

Each product includes a size guide. If you’re between sizes, we recommend sizing up for a more comfortable fit.

4. Can I return or exchange an item?

Yes! We accept returns and exchanges within 14 days of receiving your order, as long as the item is in perfect condition. Please check our return policy for more details.

5. What if my order arrives damaged or incorrect?

We’re so sorry about that! Please email us at @adnbusiness111@gmail.com within 48 hours and we’ll take care of it as soon as possible.

6. Can I cancel or modify my order?

You can cancel or modify your order within 12 hours of placing it. After that, it may already be processed.

7. Is my payment information secure?
Absolutely. Our store uses safe and encrypted payment methods. You can pay with credit card, debit card, or PayPal.

8. How can I contact you?

You can reach us through the live chat on the site or by email at: adnbusiness111@gmail.com